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Lettings Administrator Apprentice

 

A property and lettings agents are looking for someone bright and friendly to work front of house in one of their very busy offices.

 

The role includes:

  • Deal with all customers both internally and externally in line with the company values and customer service charter.
  • To ensure communication with all prospective buyers and sellers is accurately documented utilising internal IT systems.
  • Production of client packs and office admin, including customer valuation packs and office post.
  • Management of office windows.
  • Diary Management and confirmation of customer appointments.
  • To continually establish client’s needs and keep accurate and timely records.
  • To maximise all opportunities in the generation of new business and the promotion of Mortgage and conveyancing services.
  • Ensuring all property advertising is approved and accurate.
  • Maintain excellent verbal and written communication levels with other staff members and clients.
  • Follow up viewings and feedback to vendors via email and telephone.
  • Book and follow up valuation appointments.
  • Pro-actively seek new business opportunities utilising the CRM.
  • Manage daily customer enquiries, via telephone, walk ins and internet leads.
  • To comply with all organisational policies and procedures.
  • To ensure compliance with all industry regulations.
  • Assisting other areas of the business where necessary.
  • Carry out viewings in line with company guidelines.
  • To undertake any other duties that may be reasonably required of you within the limits of your role.

 

Person requirements:

  • Knowledge of Microsoft Office
  • Good English levels - spelling and grammar
  • Good time management
  • Ability to work alone and in a team
  • Good communication skills

 

Quick View

 

Overview

 
A property and lettings agents are looking for someone bright and friendly to work front of house in one of their very busy offices
 

Location

 
HU7 3DR
 

Framework

 
Business Administration/Customer Service
 

Reference Number

 
1345