An Apprenticeship opportunity has arisen within one of the UK's leading independent business mobile communications providers. This varied IT role will suit someone who has excellent problem-solving skills.
The role will include:
- Taking calls and dealing with IT issues
- Helping customers with technical handset queries
- Helping to swap a handset for a customer between various handset models (e.g. Samsung to iPhone)
- Working with routers and learning to configure them for customers
- Problem solving and finding solutions to customers enquires