Initially the role will consist of basic office duties such as answering the phone, taking messages, directing calls and data entry. As the role progresses you will be required to take details of enquiries and deal with customers. Using excellent customer service skills you will assist individuals to source appropriate affordable finance and vehicles. You will learn how to spot fraudulent activities and fully understand GDPR and fair treatment of clients. You may deal with personal information so confidentiality is key. The environment can be fast paced but has a friendly atmosphere. You will be using Outlook and the in-house database on a day to day basis.
For this role you must have a good knowledge of IT and be able to use Microsoft Outlook, be punctual and have the ability to work in a busy office.