Team Leading and Management Apprenticeship


This Apprenticeship can be applied across a broad range of sectors and job roles. Good managers are essential to the success of any business, so the skills gained on this Apprenticeship are transferable and valuable.

The Intermediate Level Team Leading Apprenticeship involves supporting organisational objectives through a wide range of functions, including: monitoring work, giving feedback, briefing teams, supporting team members, resolving problems, procuring supplies, project management and delivering and improving customer service.

The Advanced Level Management Apprenticeship will develop your skills to include planning, allocating and monitoring the work of a team, supporting team members, managing conflict, resolving problems, project management, agreeing budgets and managing customer service.

This Apprenticeship could lead to such jobs as:

  • Section Leader
  • Helpdesk Manager
  • Team Co-ordinator
  • First Line Manager
  • Trainee Manager
  • Senior Supervisor

Download the Level 3 Team Leader / Supervisor handbook.