IT Support Apprentice

 

This Grimsby based company is looking for IT Support Apprentice. Full training and support will be provided within the role:

 

Duties will include, but not limited to:

  • Recording of all incidents/requests on the database and responding to these within agreed timescales
  • Correct prioritisation and categorisation of Incidents and Requests
  • Application of incident and problem matching to restore service quickly by applying known error workarounds.
  • Aid in diagnosing the cause of the incident through a structured process of investigation
  • Provide full incident closure details including root cause analysis
  • Assume ownership of assigned incidents providing clear communication and notification

 

Quick View

 

Overview

 
This Grimsby based company is looking for IT Support Apprentice. Full training and support will be provided within the role
 

Location

 
DN31
 

Framework

 
IT Application Specialist
 

Reference Number

 
980