In April we were reassessed for the Matrix Standard. The Matrix Standard is the unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.
The Assessor for the Matrix Standard spent two days with us talking to staff, learners, employers and partners to get a feel for what we do and how we work at HBTC. As you can imagine it is a nerve wracking experience – it doesn’t matter how good we think we are if we can’t express that to the Assessor!
But we are pleased to say that the Assessor saw the strengths that we have and that we are very proud of. Below are some of the comments we received back from the Matrix Assessor and we think these comments are a testament to the hard work and dedication of everyone at HBTC.
We would also like to thank the learners and employers who were part of the assessment process, we really appreciate the support you gave us.
Our organisation is committed to safeguarding and equality & diversity, and promoting the welfare of our learners. We expect all HBTC employees, learners, employers, visitors and partners to share our commitment.
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Hull Business Training Centre trading as HBTC.
© 2019 HBTC
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2 Charlotte Street Mews
The Business Hive, 13 Dudley Street
Unit 3, Park Square